THE 14TH ANNUAL SHORTY AWARDS
The Shorty Awards honor the best of social media and digital. View this season's finalists!
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From the 13th Annual Shorty Awards
Best Use of Chatbots
This award recognizes companies that are using chatbots on social and digital platforms to enhance their customer experience.
See previous winners and honorees here.
Winner
Chatbots
winner
New Year’s Read - 2021 DM guidance from Truth Teller Cardi B
Messenger and Instagram recently combined forces to make the biggest change to DMs ever, full of ne…
Finalists
Chatbots
finalist
audience honor
Clara - The American Red Cross blood donor bot
Every two seconds, someone in the U.S. needs a blood transfusion including those facing emergency s…
Chatbots
finalist
How California’s #1 Health System Transformed Its Chatbot to Save Lives in a Pandemic
The COVID-19 pandemic hit Los Angeles hard. Sirens clamored through our streets. Hospital beds were…
Chatbots
finalist
Take a Step Towards the Dream With Jacobs
The share of discounted sales of all coffee brands in Russia continued to remain very high in 2020.…
Chatbots
finalist
Tyson Fresh Meats Chatbot
Tyson Fresh Meats is the beef and pork subsidiary for Tyson Foods. For 60 years, Tyson Fresh Meats …
Nominees
Chatbots
finalist
audience honor
Clara - The American Red Cross blood donor bot
Every two seconds, someone in the U.S. needs a blood transfusion including those facing emergency s…
Chatbots
finalist
How California’s #1 Health System Transformed Its Chatbot to Save Lives in a Pandemic
The COVID-19 pandemic hit Los Angeles hard. Sirens clamored through our streets. Hospital beds were…
Chatbots
winner
New Year’s Read - 2021 DM guidance from Truth Teller Cardi B
Messenger and Instagram recently combined forces to make the biggest change to DMs ever, full of ne…
Chatbots
finalist
Take a Step Towards the Dream With Jacobs
The share of discounted sales of all coffee brands in Russia continued to remain very high in 2020.…
Chatbots
finalist
Tyson Fresh Meats Chatbot
Tyson Fresh Meats is the beef and pork subsidiary for Tyson Foods. For 60 years, Tyson Fresh Meats …
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