THE 14TH ANNUAL SHORTY AWARDS
The Shorty Awards honor the best of social media and digital. View this season's finalists!
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From the 12th Annual Shorty Awards
Best Use of Chatbots
This award recognizes companies that are using chatbots on social and digital platforms to enhance their customer experience.
See previous winners and honorees here.
Winner
Chatbots
winner
audience honor
Child's Play
In 2019, Orion Pictures asked for our help in resurrecting the iconic horror film, Child’s Play. …
Finalists
Chatbots
finalist
Corona Extra: Facebook Messenger RomoBot
Our objective was to increase sweepstakes entries by X%* and provide Corona customers a personali…
Chatbots
finalist
Fenty Beauty Shade Finder Messenger Bot
Our social media platforms are a great way for us to educate and connect with our audience. However…
Chatbots
finalist
Kill In The Blank - Facebook Watch Chatbot Murder Mystery
Expanding programming to its successful Facebook Riddle Me This community, Jellysmack partnered wit…
Chatbots
finalist
RuneScape’s Companion Bot
For a long time, we've been aware of a wealth of lapsed players on our Facebook page, who often bou…
Chatbots
finalist
The “Michael Kors Concierge” Customer Service Chatbot
Knowing that much of our audience is on social, Michael Kors wanted to create an experience that wa…
Nominees
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