THE 14TH ANNUAL SHORTY AWARDS
The Shorty Awards honor the best of social media and digital. View this season's finalists!
By Campaign
Campaign by a Black-Owned Business
NEW!
Campaign by a Latinx/Hispanic-Owned Business
NEW!
Campaign by a LGBTQ+ Owned Business
NEW!
Campaign by a Native/Indigenous-Owned Business
NEW!
Campaign by a Woman-Owned Business
NEW!
Campaign by an Asian-Owned Business
NEW!
Corporate Social Responsibility
NEW!
Fundraising Campaign
NEW!
Global Campaign
Integrated Campaign
Local Campaign
NEW!
Multi-Platform Campaign
On a Shoestring
Pro Bono
Social Movement
By Cause
Activism Campaign
NEW!
Animal Rights & Welfare
Arts & Culture
Civic Engagement
Clean Energy
NEW!
Clean Water & Sanitation
NEW!
Conservation & Preservation
Disability Awareness
Diversity, Equity & Inclusion
Education
Emergency Relief
Environment
Gender Equality
Human Rights
Humanitarian Aid
Hunger & Food Insecurity
Immigration & Refugees
LGBTQ+
Mental Health
Poverty
Public Health
Racial Equality
Responsible Consumption & Production
NEW!
Social Justice
Youth & Family
By Industry
Automotive
NEW!
Business to Business
NEW!
Education
NEW!
Entertainment
Fashion and Beauty
NEW!
Financial Services
Food & Beverage
Government & Politics
Healthcare & Pharma
Hospitality & Travel
Lifestyle & Wellness
NEW!
News & Media
Nonprofit
Restaurants
NEW!
Retail & E-Commerce
Sports
Technology
By Platform
Emerging Platform
Facebook
Instagram
LinkedIn
TikTok
Twitch
Twitter
YouTube
Content and Strategy
Branded Content
NEW!
Branded Series
NEW!
Call to Action
Community Management
Contest or Promotion
Creative Use of Technology
NEW!
Email & Newsletters
NEW!
Employee Engagement
Fundraising
Humor
Infographics
NEW!
Live Events
Meme and GIFs
NEW!
Micro-Influencer Strategy
NEW!
Paid and Amplification
Podcast
PSA
Real Time Response
Single Post
Storytelling
User Generated Content
Video
Partnerships
Corporate-Community
Influencer & Celebrity
Media Partnership
Nonprofit Partnership
Special Project
Special Project
NEW!
Video Content
Animations
Documentary Short
Live Streaming
Long Form Video
NEW!
Short Form Video
NEW!
Video Series
Virtual Reality
Menu
Home
About
Shorty Impact
Categories
Rules & Criteria
Shorty Awards
Categories
Rules & Criteria
FAQ
Entry Gallery
Store
Blog
Register
Login
From the 8th Annual Shorty Awards
Best Customer Service
This award recognizes companies that are using social media to enhance their customer experience. Specific examples are encouraged.
See previous winners and honorees here.
Winner
Customer Service
winner
Tale of tiger's big adventure highlights airport's commitment to customer service
At Tampa International Airport, it's always personal. The airport used social media to make that po…
Finalists
Customer Service
finalist
Chobani Customer Service
At Chobani, we are passionate about all we do. Our products, our people and our consumers' experien…
Customer Service
finalist
How Hyatt Uses Social Customer Service to Better Care for Guests
At Hyatt, we believe that we are in more than the hotel business. We are in the business of caring …
Customer Service
finalist
Optus’ best in class crisis response in social
As Australia's second largest Telecommunication provider, Optus is in the business of connecting p…
Customer Service
finalist
Sunny Service Days at DFW
Customer service has always been a key focus for Dallas Fort Worth International Airport's organiza…
Nominees
Customer Service
Comcast’s Digital Care team – at the forefront of our Customer Experience journey
Comcast's Digital Care team seeks to provide excellence in customer service by way of an individual…
Customer Service
@AskLiberty from Liberty Mutual Insurance
Liberty Mutual's mission is to empower our customers to live life with less worry. Our Social Care …
Customer Service
Casper: Up All Night Long
Most brands say their customer service team is available during business hours to help with support…
Customer Service
finalist
Chobani Customer Service
At Chobani, we are passionate about all we do. Our products, our people and our consumers' experien…
Customer Service
Cisco Support Community
In today's interconnected world, enterprise technology customers expect immediate resolution when t…
Customer Service
finalist
How Hyatt Uses Social Customer Service to Better Care for Guests
At Hyatt, we believe that we are in more than the hotel business. We are in the business of caring …
Customer Service
finalist
Optus’ best in class crisis response in social
As Australia's second largest Telecommunication provider, Optus is in the business of connecting p…
Customer Service
Qantas Best in Customer Service
Our objective at Qantas is always to deliver exceptional customer service to our customers, but tha…
Customer Service
finalist
Sunny Service Days at DFW
Customer service has always been a key focus for Dallas Fort Worth International Airport's organiza…
Customer Service
winner
Tale of tiger's big adventure highlights airport's commitment to customer service
At Tampa International Airport, it's always personal. The airport used social media to make that po…
Customer Service
myAudi Tutorials
As a new service on the Audis owner platform MyAudi a series of films should educate Audi drivers …
Share this Shorty Awards page
Tweet
Share
Email
Share link