THE 14TH ANNUAL SHORTY AWARDS

The Shorty Awards honor the best of social media and digital. View this season's finalists!

Special Project

Special Project
From the 8th Annual Shorty Awards

Crossroads Community Street Fare Social Campaign

Winner in Non-Profit

Entered in Social Good Campaign

Objectives

Connecting People Walking on the Street With Those Living on It.

Our overall goal was to jolt people out of their complacency, get them to view the plight of the homeless and hungry in a new light; then motivate them to volunteer, donate money or spread the word about the Crossroads Community soup kitchen and food pantry.

To reach our goal, we needed to overcome the ambivalence individuals feel toward the sight of homeless people. To bridge a connection between people who walk on the street and the suffering of those living there. The answer lies in the streets themselves

Strategy and Execution

People Don't Like to Look at Unpleasant Things: New Yorkers, being people who frequently walk, have a familiarity with urban sidewalks. When outside and confronted with a disturbing sight, they often look down at the street.

This behavioral insight strategically led us as to how and where to capture people's attention and wake them from their complacency.

Drawing Attention to the Hungry and Homeless With Street Art: Instead of overwhelming pedestrians with stark realism, we engaged them by illustrating faces with mouths as garbage and other debris. We then photographed them, added messages and created posts on social media.

Results

Illustrating the Suffering of the Hungry and Homeless Helped Produce Significant Results:

Throughout 2015, we saw these increases on social media:

Number of posts: up 23%

Post reach: up 15%

Following: up 18%

Over 13 months, social media engagement also increased:

Women: up 14%

Men: up 8%

In addition, business results increased:

Number of individual donations: up 63%

The amount of individual donations: up 25%

Volunteer applicants: up 20%

Groceries provided: up 50%

Media

Video for Crossroads Community Street Fare Social Campaign

Entrant Company / Organization Name

Saatchi & Saatchi Wellness, Crossroads Community Services

Link

Entry Credits