THE 14TH ANNUAL SHORTY AWARDS

The Shorty Awards honor the best of social media and digital. View this season's finalists!
From the 4th Annual Shorty Awards

SquareTrade's

Finalist in Customer Service

Objectives

SquareTrade, the fastest growing warranty provider in the country, offers the first warranty designed to delight customers. From SquareTrade’s low prices and no-hassle purchase experience, to its intuitive online management and superior claim service, SquareTrade is the only warranty company to receive overwhelmingly positive ratings from customers. With nearly 2 million happy warranty customers, SquareTrade is changing the way that customers think about warranty service. SquareTrade’s amazing customer service has earned it plaudits from every corner of the web. SquareTrade has earned an A+ rating from the Better Business Bureau, and in 2010 became the first warranty company to ever be awarded a Bizrate Circle of Excellence Award, with customers giving SquareTrade an overall rating of 9.6 / 10. SquareTrade has successfully been able to take its offline customer service practices online, making it the only warranty company that is transparent and social. It rigorously responds to every post good or bad and resolves it within 24 hours. SquareTrade has now created a community of over 100,000+ fans on Facebook that are tended to with the same dedication as our offline agent team.

Media

Entrant Company / Organization Name

SquareTrade

Link