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Best Learning Experience Design

Entered in Education


The CEO Training Program crafted by Compliance and Quality Assurance (CAQA) for RTO personnel is meticulously designed to empower leaders with a comprehensive understanding and practical acumen in the VET Sector. The core objectives of the course are as follows:

Needs Assessment: The course begins with a thorough needs assessment to identify the specific areas where CEOs and RTO personnel require enhancement in terms of knowledge, skills, and understanding of the regulatory landscape.

Learning Objectives:

To provide an in-depth knowledge of the Vocational Education and Training (VET) Sector, its structure, and the critical role it plays in the educational landscape.
To develop a robust understanding of the legislative framework and regulatory environment, including the latest compliance obligations and guidelines.
To ensure clarity on the Australian Qualifications Framework (AQF) and its implications for curriculum development and delivery.
To educate about the Australian Skills Quality Authority (ASQA) standards, requirements, and processes to maintain high-quality training and compliance.
To familiarize participants with various Training Packages and how they should be effectively implemented and assessed within RTOs.
Skills Targeted:

Strategic decision-making skills to navigate the VET sector's complexities.
Leadership skills to drive quality assurance and compliance across all departments.
Critical thinking and problem-solving skills for regulatory and operational challenges.
Communication and stakeholder management skills for effective collaboration and reporting.
Regulatory Environment and Compliance:
Participants will learn to navigate the regulatory environment, ensuring that their RTOs operate within the bounds of VET legislation and guidelines. This includes understanding the compliance mechanisms and the ability to prepare for and manage audits.

Guidelines and AQF Understanding:
A comprehensive understanding of the AQF, its levels, and its relevance to course development, ensuring that all training services meet the national quality standards.

ASQA Requirements:
Insights into ASQA's strategic direction, regulatory approach, and the implications for RTO management and training delivery.

Roles and Responsibilities:
Clarification of the roles and responsibilities of high managerial agents, including CEOs, within RTOs. This will encompass oversight of governance, administration, resource management, and educational leadership.

By the end of this course, participants will be well-equipped with the knowledge and skills necessary to lead their RTOs effectively, ensuring both compliance with regulations and excellence in delivery of educational services.


Our CEO Training Program for RTO personnel integrates a blend of both formative and summative assessments to ensure a holistic evaluation and learning experience. Here is an outline of the assessment types and feedback processes employed throughout the course:

Formative Assessments:

Continuous Feedback: Regular check-ins and discussions allow for ongoing feedback, enabling participants to reflect on their learning journey and make necessary adjustments.
Practical Exercises: Simulations and scenario-based activities provide hands-on experiences, with feedback aimed at improving understanding and application of VET sector regulations and compliance.
Reflective Journals: Encouraging participants to maintain journals where they can reflect on their learning and receive constructive feedback from facilitators.
Peer Reviews: Facilitating peer-to-peer feedback sessions to promote collaborative learning and diverse perspectives on leadership within the RTO context.
Summative Assessments:

Quizzes and Tests: These are structured to evaluate the knowledge gained regarding VET legislation, ASQA guidelines, and other regulatory frameworks.
Case Studies: Participants will analyze and present solutions for real-world cases, which will be assessed to measure their application of knowledge and strategic thinking.
Final Project: A comprehensive project that encapsulates all elements of the training, from AQF understanding to compliance, ensuring participants can apply their learning in a cohesive manner.
Presentations: Assessing the ability to effectively communicate their understanding and strategies related to RTO management and VET sector compliance.
Feedback Processes:

Outcome-Based Feedback: After each assessment, feedback is provided that is specific, measurable, and directly linked to the learning objectives, ensuring clarity on the outcomes achieved and areas for improvement.
Rubrics and Criteria: Clear assessment criteria and rubrics are shared upfront, and feedback is provided based on these established benchmarks.
Actionable Steps: Feedback includes actionable steps for improvement, ensuring that participants know how to apply the feedback in a practical context.
Follow-Up Sessions: Post-assessment debriefs and follow-up sessions are scheduled to discuss the feedback in detail and to provide additional support if needed.
Our goal is to ensure that the assessment and feedback processes not only evaluate the participant's progress but also contribute to continuous learning and improvement.


The CEO Training Program at Compliance and Quality Assurance (CAQA) is designed to be interactive and engaging, utilizing a variety of facilitation techniques to support the learning process. Here's an outline of the methods employed:

Interactive Learning Activities:

Group Discussions and Workshops: To foster a collaborative learning environment, we encourage group discussions on key topics, allowing for a shared exchange of insights and experiences.
Role-Playing: Participants engage in role-playing exercises to simulate real-world scenarios, enhancing their decision-making and leadership skills in the context of RTO operations.
Case Study Analysis: Breaking down real-life cases helps in understanding the practical application of VET sector knowledge and compliance strategies.
Brainstorming Sessions: These sessions are designed to generate creative solutions to common challenges faced by RTO personnel in the VET sector.
Instructor Support:

Expert Facilitators: Our instructors are experts in the VET sector, providing not only the foundational knowledge but also offering insights from their experiences.
One-on-One Coaching: Personalized coaching sessions are available to address individual questions, ensuring that each participant receives the support they need.
Regular Feedback: Instructors provide continuous feedback, guiding participants through the learning process and ensuring they remain on track to meet learning objectives.
Facilitation Techniques:

Blended Learning Approach: The program combines in-person sessions with online modules, webinars, and digital resources to cater to different learning styles and schedules.
Active Learning: We emphasize active participation where learners are engaged through problem-solving tasks, discussions, and reflective exercises.
Flipped Classroom: Certain topics may be introduced through pre-class materials, with class time dedicated to deepening the understanding through discussion and application.
Gamification: Incorporating game-like elements to enhance engagement and motivation during the learning process.
Our approach ensures that participants are not passive recipients of information but are actively involved in constructing their understanding of the complex VET sector environment. This interactive and supportive setting is designed to foster a comprehensive and practical mastery of the necessary skills and knowledge.


As we strive for excellence in our CEO Training Program for RTO personnel, we are keen to measure its effectiveness and impact meticulously. Here's a brief on the outcomes and the various metrics we use to gauge the success of our program:


We track the number of enrolments as an indicator of the demand for the program and its relevance to the market needs within the VET sector.
Completion Rates:

Completion rates give us insight into the program's ability to retain participants, which reflects on the engagement level and the perceived value of the course content.
Post-Training Analytics:

We assess the improvement in participants' knowledge and skills through pre- and post-training evaluations.
Analyzing changes in participants' performance in their respective RTOs post-training to measure the direct impact of the course on their professional capabilities.
Feedback and Testimonials:

Participants are encouraged to provide feedback upon completion of the course, which we use to assess satisfaction and identify areas for improvement.
Testimonials are collected to gauge the personal and professional growth experienced by the participants as a result of our training.
Long-Term Impact:

We monitor the career progression of our participants, including promotions and increases in responsibilities, as long-term indicators of the course's impact.
We also look at the broader organizational changes in the participants' RTOs, such as improvements in compliance, quality assurance, and performance metrics, which may be attributed to our training.
Quality of Service Delivery Improvements:

Post-training, we examine the enhancements in service delivery within the participants' RTOs, evaluating how the training has translated into better compliance and quality education delivery.
Networking and Collaborations:

The course's effectiveness is also measured by the professional networks and collaborations that participants report having developed as a result of the program.
The data collected from these metrics informs the continuous development and refinement of the CEO Training Program, ensuring that it remains a leading educational resource for RTO personnel in the VET sector.

Entrant Company / Organization Name

Career Calling International, Training organisations