2nd Annual Shorty Social Good Awards Categories

Entries for the Shorty Social Good Awards are open now! Official categories listed below.
The regular deadline is August 2, 2017

From the 6th Annual Shorty Awards Best Use of Social Media for Customer Service

Customer service is one of the best forms of marketing, and social media provides one of the easiest ways for companies to directly interact with their customers. This award recognizes companies that are using customer-focused social media platforms such as Twitter, Facebook, Quora, GetSatisfaction to provide information and assistance to their customers. Click here to see the previous winner and nominees.

Nominees

Bromford
Bromford wants to help our customers be the best they can be. Our society needs less dependant people on its precious financial resources. Our neighbourhoods and communities need to be balanced and self sufficient. Helping customers with their aspirations, with a range of goals they want to achieve, will make for better societies. A large number o...
Dell Enhances its Customer Experience in 2013
Our founder and CEO, Michael Dell, said it best: “We’re a company with big ears." Dell became a private company in late 2013 with the sole purpose of taking the concentration away from shareholders and financial results and re-investing the company’s focus on listening to its customers. This renewed focus is embodied by Dell’s social media support eff...
Globe Community: Empowering Customers for Collaborative Customer Service
When Globe Telecom first launched its social customer care strategy, the company was focused on being available to customers 24/7 over social media. Soon after, Globe intended to take this strategy to the next level. That meant not only being where customers were, but involving customers in every facet of the business, including customer service; and not ...
Keeping Cisco Customers Happy Through Social Listening
You Blog, you Tweet, and we listen. Cisco’s Technical Services uses the voice of social media and the power of big data to capture unsolicited customer feedback. Better yet, how do you know we really care? When you’re down (or your network that is), we’ll be there. Cisco Technical Services proactively monitors, acts and reacts when customers experienc...
OnStar - Best Use of Social Media for Customer Service
When your brand is about connecting drivers and keeping them safe on the road, customer service is the top priority. Having been an active player in the social landscape for the past five years, we focus on engaging with subscribers and consumers each day making sure they have the best possible experience with OnStar. Positive experiences are created not ...

About the Shorty Awards

The Shorty Awards honor the best of social media.

Millions of people participate in The Shortys to recognize individuals and organizations producing great content on Twitter, Facebook, Tumblr, YouTube, Snapchat, Instagram, YouNow, Musical.ly, Vine and the rest of the social web.

The Shorty Social Good Awards will be held October 2017 in NYC, Date to be announced shortly.