THE 14TH ANNUAL SHORTY AWARDS

The Shorty Awards honor the best of social media and digital. View this season's finalists!
From the 8th Annual Shorty Awards

MailChimp

Entered in Instagram

Objectives

MailChimp builds powerful email marketing products that empower underdogs. Our fans and customers like us because we help their businesses grow, but also because we're a little weird.

We see our Instagram account as a place for our creative team to have fun. Our goals: delight our audience, impress potential recruits, and generally get people excited about our brand.

Strategy and Execution

MailChimp engages our audience by being human. Occasionally we'll use Instagram to market our products directly, but mostly we use it to highlight our creative company culture in a way that's playful and unexpected.

Our account showcases life around the office, which includes guest speakers, baking contests, and even our own employees. The #MeetMailChimp portrait series features the people behind our products, photographed in funny, visually exciting ways.

We also like to show our work. When our designers create something cool, whether it's a poster or a box of matches, we love to share and go behind the scenes.

Results

Last year our Instagram audience grew by 158%—more than 2013 and 2014 combined. We also doubled our interactions year over year.

We've been called "a company that is unleashing fantastic content regularly on Instagram," and our account is regularly featured as a leading B2B brand presence.

But beyond the metrics and praise, our Instagram account is a source of pride for our company as we grow while trying to stay weird.


Media

Video for MailChimp

Entrant Company / Organization Name

MailChimp

Link

Entry Credits